"The Kitchen and Bath Professionals"
The company’s success has also resulted from its willingness to change – from bold innovation and a penchant for timely evolution. Most recently, WOLF announced it would no longer operate as a traditional two-step distributor. Instead, it created an entirely new business model – one that focuses exclusively on the needs of independent dealers. Since then, WOLF has developed new products exclusively for the dealer channel, enhanced its industry-leading logistics capabilities and taken other steps designed to help independent dealers compete with big-box stores – and win.
WOLF is the largest supplier of kitchen and bath cabinetry in the U.S., and a major supplier of building products. The company actively serves over 4,000 independent dealers in 33 East Coast and Midwestern states. During more than 170 years of continuous operation, WOLF has built a well-deserved reputation for consistently courteous and reliable service.
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Visit Us at www.wolfleader.com
WOLF serves more than 4,000 businesses in 33 states. Our operation focuses exclusively on the needs of independent dealers by leveraging the following resources:
Products of exceptional value WOLF sources products that deliver exceptional performance at very attractive prices. These branded and private label products provide our customers with a wide selection of the most popular features, styles and colors, enhanced margin opportunity, and the ability to stand out in an over-cluttered marketplace.
Shorter lead times WOLF is committed to maintaining the highest level of reliability across the entire supply line. This means shorter, more predictable lead times for our dealers and their customers.
Experienced service team Our staff handles 350,000 customer calls annually and has demonstrated a 99.95% error-free rate to customers. Customers also benefit from WOLF’s unique policy: Every WOLF employee is empowered to resolve customer problems – within 24 hours – in a manner that is satisfactory to the customer.
Faster inventory turnover Reliable, just-in-time delivery means our customers need less inventory on hand, freeing up their cash for other important uses.
Effective point-of-sale merchandising People buy what they see, and WOLF arms its customers with the displays, samples, literature and other sales aides needed to close the sale.
Dedicated marketing support WOLF works with our dealer partners to execute effective marketing plans to help generate attention, interest, desire and sales.